For Active Agreements: Although a payment plan has been agreed, since the regular instalment is not being made, in full, on the originally agreed date, any amounts outstanding for 28 days or more will report late payment markers to the Credit Reference Agencies until such time the agreement is brought back up to date. For the period you remain in a payment plan with us, this will be reflected as 'an arrangement' on your credit file.
For Settled or Expired Agreements: Providing the first payment of your plan is received within 28 days of any outstanding balance falling due, with any subsequent payments being made as per the agreed plan, no late payment markers will be reported to the Credit Reference Agencies. Should the arrangement break at any point due to non or late payment, late payment markers will be reported until such time the balance is cleared, or the payment plan reset.